!!! ATTENTION - CALL CENTER MANAGERS !!!

Are you looking to:

• Improve your contact center operations ?
• Reduce costs, implement new technology ?
• Offer a consistent experience to your customers ?
• Provide a solution to improve call handling times ?
• Empower your agents by providing all the information ?
• Provide real-time feedback to improve the overall performance
• Provide consolidated reporting to upper management ?

eForte for a limited time would like to offer your organization a Complimentary 2-day Contact Center Assessment* designed to help you answer critical questions about your companies' approach to customer contact. This free assessment (please send an email to info@efortesys.com) is a unique opportunity to quantify how improvements to your contact center can make a difference to your top and bottom lines.

eForte assessment delivers a clear set of actions to improve your contact center and achieve your business objectives. The assessment begins with an on-site visit by a Contact Center Architect and concludes with a presentation that:

• Summarizes your current capabilities and performance issues
• Detailed analysis of your current processes and technology
• Pain point assessment and potential solution initiatives
• Business-driven prioritization of the initiatives and development of a detailed roadmap.
• Presentation of final recommendations to executive management

How to Register for the eForte Assessment: To take advantage of this valuable offer, please send an email to info@efortesys.com (with your contact information and what you wish to achieve) and we will contact you shortly to discuss the assessment and evaluate the fit for your organization. Please contact us at 510-795-7947 directly if you would like to speak with someone immediately.

Thank you for your consideration.

* All assessments will be conducted on a first come, first serve basis and are subject to certain qualification criteria. Recipients of the complimentary consultation will be asked to pay only for travel & living expenses incurred as a result of their individual assessment.