Our offshore services portfolio allows us to address customer needs and deliver an integrated, one-stop solution for all our customers.

eForte provides following services as a value add to our customers as needed by our customers to meet their business goals:

IT Services
Call Center Services

IT SERVICES - Custom CRM Solutions
eForte offers powerful, integrated CRM solutions that suit your specific business needs. These solutions work across organizations and industries to strengthen relationships between customers, businesses and investors. We enable you to maximize the value on your CRM investment by providing you with

• Customizations
• Enhancements
• Integration
• End-to-end implementations
• Case studies

eForte also assists customers with custom application development services. Differentiating factors are:

• Proven Project Execution Methodology
• Rapid Application Development Framework that drastically reduces time and costs
• Use of reusable components to reduce development timeline

Custom Application Development services are implemented using following technologies:

• Java Technology - J2EE, EJB, etc
• Microsoft Technologies - .NET, VB, VC++, etc

CALL CENTER SERVICES
India is fast becoming the first option for many US based firms to outsource call center operations. Reduced staffing, training and turnover costs alone make offshore outsourcing to India a very lucrative option.

When searching for the right partner in such a venture, you will ideally want to partner with a company with the right mix of management experience, technology expertise and cultural understanding.

This allows us to give our customers the advantages of lower operating costs by shifting a large chunk of your call center operations along with other value added services that we offer onsite.